new

Integration

Project surveys

Project Surveys data in BrightGauge

We've extended our integration with BrightGauge to include Project Surveys.
BrightGauge and SmileBack users can now add SmileBack Project Surveys as a data source in BrightGauge, in addition to the existing capabilities for CSAT and NPS.
Users can create gauges, reports and visualizations from survey key metrics and individual survey responses, gaining new insights into client sentiment, improving operational efficiency and more.
SB-BG_project surveys_screen