new

improved

ConnectWise PSA

Reporting

Project surveys

Project Survey Reports

Project Surveys for ConnectWise PSA make it easy to track customer sentiment across all project stages.
Now you can add Project Survey metrics to your client reports alongside data from other survey types.
Use the revamped report builder to compile any combination of Project Survey, CSAT and NPS results for the clearest view of customer happiness.
report selection
The enhancement makes sharing project results a breeze so you can support internal and client conversations with real feedback.
report example
Here are a couple of ways you can use Project Survey reports:
Analyze a recent project with a report that only includes Project Survey results. Look for repeatable wins and opportunities to improve future projects.
Inform renewal discussions using data from all survey types. A full picture of customer sentiment lets you address issues head-on to minimize churn.
Click here to learn more and start applying feedback data effectively today.