new
NPS
CSAT
Project surveys
Hide old agent/board/company names
You can now hide the names of Companies, Agents & Boards from your filter, automation and report menus in SmileBack.
This allows you to clean up your SmileBack interface by hiding values you no longer need (i.e. ex-clients, boards that were renamed) without removing that data from the reviews history. The hidden names are still present in the review details.
You can also view the hidden names and unhide them if you need to bring them back for any reason.
Try it out here: https://app.smileback.io/configuration/data/