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Under Review

Create an Employee SAT (ESAT) feature.

Ad-Hoc Surveys with No Impact on NPS, CSAT, or Project Reviews

Allow CSAT surveys to be EDITED

Automatically mark positive feedback as "done"

Saving of templates for Single Surveys OR ability for Internal Project Surveys

Add Webhook as Outgoing Message Option

Word Cloud from comment data

Website widget standard view:

Retrospective Marketing Permission

Google Review Option for All Feedback

Feedback controls

More feedback options

CES - Customer Effort Score

Tag who selected the Google Review check box.

Ability to use both Screenconnect & PSA with CSAT

Project Survey questions

Project Survey Benchmarks

NPS Campaign: Primary Contact from ConnectWise Manage

"no agent" automation filter

Tag manager for CSAT: add/edit/delete/restrict

Project Surveys team member reporting

Company Type filter for automation

Filter Project Boards to send template surveys

Add "all assigned resources" attribution option for CSAT

Expanded NPS Campaign Email

Planned

SmileBack in Asio - NPS ticketing pod

In Progress

SmileBack in Asio - CSAT ticketing pod

Microsoft Power Automate connector

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